RIVER’S EDGE CAMPING AND CABINS RECEIVES AN “A” GRADE
IN THE FIFTH ANNUAL CONSUMER SATISFACTION SURVEY
OF INDEPENDENT, PRIVATELY-OWNED PARKS
Connellsville, PA, March 7, 2013: River’s Edge Camping and Cabins, Connellsville, PA, was one of only 42 campgrounds, RV parks and resorts across the country to earn an all around “A” grade in the fourth annual GuestRated™ satisfaction survey of independent parks.
River’s Edge Camping and Cabins received an “A” grade in overall guest satisfaction for the year 2012. The top-rated parks were announced at the Rio All Suites Hotel & Casino in Las Vegas during a November awards ceremony hosted by the National Association of RV Parks and Campgrounds.
More than 30,000 camping and RV enthusiasts completed reviews in the GuestRated.com online survey, grading their experiences at 3,200 independent RV parks and campgrounds.
“Consistently earning an overall ‘A’ grade from guests is difficult, and our 42 winners this year represent less than 2% of all of the nation’s campgrounds.” said Bob MacKinnon, President and CEO of GuestRated.com, the Murrieta, Calif.-based company that conducted the online survey on behalf of the National Association of RV Parks and Campgrounds.
Owners/Operators Denise Gallo and Deene Yenchochic started a massive renovation and improvement plan when they bought the park in 2005. New sites have been added and nearly 80 percent of the older sites have been completely renovated and they added a new swimming pool in 2011.
“Paying attention to the feedback we receive on the surveys has helped us focus on customer service and improvements that our guests tell us they want to see,” said Gallo.
Yenchochic added, “We’ve been fortunate with a hard-working staff and local support for our projects from The Progress Fund, PNC Bank and Fay-Penn Economic Development Council.
River’s Edge Camping and Cabins can be found online at www.campriversedge.com.
MacKinnon suggests that campers visit the “Best Rated Parks” page at www.guestrated.com to see where each award-winning park is located and view their individual web pages.
The GuestRated national online review program was launched in 2008 in collaboration with the National Association of RV Parks and Campgrounds.
Posted on Fri, March 8, 2013
by Deene Yenchochic filed under